KIZIK Women's Paris Black Suede Shoe

Vienna Marine

50 reviews
$99.00
Size Guide
Size *
$99.00
customers are viewing this product

COLOR

Casual and cute shoes that give you all-day comfort, timeless style, and convenience with our patented handsfree technology.

Vienna Features:

  • F.A.S.T. ® Technology that allows you to POP on in seconds. 
  • Contoured footbeds ensure all-day comfort
  • Nubuck leather is durable and stain resistant for long lasting style

     

    Customer Reviews
    5.0 Based on 50 Reviews
    Write a Review Ask a Question
    • Reviews
    • Questions

    Thank you for submitting a review!

    Your input is very much appreciated. Share it with your friends so they can enjoy it too!

    Filter Reviews:
    SB
    06/29/2020
    Susan B.
    United States United States
    Good shoe - WORST customer service

    Incorrect size was sent (6 not 9)...Customer service was snippy....pain packaging and bringing to Post Office...took a long time to get the correct shoe....shoe itself was great...handsfree slip on is much appreciated and enjoyed.

    MS
    06/26/2020
    Marilyn S.
    United States United States
    Nice shoes

    Nice well made but very tightIf you have high arches might be too much

    RB
    06/19/2020
    Robert B.
    United States United States
    great shoe

    fun shoe. very comfortable. Size runs a little smaller that your athletic shoe. Recommended to a friend who has ALS and he loves his new shoes.

    SB
    06/17/2020
    Susan B.
    United States United States
    Pls improve your customer service

    Many a good company is torpedoed by poor customer service. There are all kinds of stats about the costs to win a customer only to be lost by sub standard customer service. I worked for 3M customer service and both the company and I won many awards. We lived by the slogan the customer is always right. I was empowered to do whatever it takes to make my customer happy even if they were in the wrong. Unfortunately your customer service (CS) is snippy and does not put the customer first. I order the shoe on 5/27 and noticed the next day that there was a special on 1/2 priced sandals on buying a fill priced shoe, I was told by your customer service that since I did not notice at the point of ordering that too bad, I did not have access to this special. When I got the shoes, and the size was a 6 not a 9 which I ordered, CS told me I made the mistake and that I needed to follow the directions on the website to return the shoes. (Apparently the customer is always wrong in your world. However the link they sent showing I order the wrong size did not work) Returning the shoes was difficult and cumbersome in the age of COVID as I am unable to go to the post office. Also though the shoes were initially sent by UPS the return was by USPS delaying significantly when I received my correct shoes. I finally received the correct size on 6/16 - 2 business weeks and 20 days after my order. Will I order online from you again? Contrast that to my husband ordering online a pair of shoes and literally got the correct size the next day. Will I order from you again? Good shoes bad customer service...most probably not.

    S
    06/16/2020
    Steve
    United States United States
    What an awesome product

    Amazing product. It actually does what it says, is well made, nice looking and durable. The convenience of just popping into your shoes is wonderful.

    Facebook retargeting pixel
    You have successfully subscribed!